Hiring a traditional video crew can be costly and often comes with scheduling challenges due to limited availability, especially on short notice. Additionally, the turnaround times with traditional crews can be lengthy, delaying your message from reaching its audience in a timely manner. The fee structure can be very complicated with limited revisions and potential for surcharges.
On average, most video requests are completed within one to two days. However, for more intricate requests, the process might take a bit longer. It's important to note that we process your video requests sequentially; once one request is finalized, we immediately start on your next video.
Ellum boasts a leadership team comprising of Liam Afonso, Callista Ryan, and Nathan Szierer. Their diverse backgrounds span video journalism, documentary filmmaking, political and corporate communications, governance and policy, non-profit leadership, and more. When you collaborate with Ellum, you're directly engaging with this trio and their skilled team who work diligently behind the scenes.
We recognize that there may be periods, like legislative recesses, when you won't require as many videos. Our pause feature allows you to temporarily halt your subscription. For instance, if you've used two out of three monthly videos and decide to pause, your billing cycle will be paused, and you'll still have one video saved to request whenever you're ready.
Requesting videos with Ellum is a breeze. We offer a versatile project management system where you can submit requests through a standardized form. This ensures the fastest turnaround time possible. In this form, you can upload your footage and any additional material, select a music style, and more.
Your satisfaction is our top priority. If the video doesn't match your desired message, we'll keep refining it until you're completely satisfied.
Once you subscribe to Ellum, you'll gain access to our dedicated 24/7 support phone number. Whether you prefer calling or texting, our team is available round the clock to assist you.
Absolutely! You're welcome to use your own equipment for filming. Just ensure it meets a high-quality standard, and we'll be more than happy to work with it.
Absolutely! While our subscription packages cover remote solutions, Ellum also offers in-person video productions. We have a dedicated team that specializes in creating a wide range of in-person productions.